Thursday, October 13, 2011

Miserable public isolation – who is holding back?

Who is holding back - governments or banks?

Needed for accelerating citizens' use of government e-services:

1. That the public sector realizes that it is not the only service citizens use - and in fact one of the most infrequently used and then

2. allows and encourages citizens to use the so frequently used familiar and secure e-banking log-in-id also in the public sector (banks can provide it also to those who do not use e-banking or have accounts)

- thus achieve a order-of-magnitude faster take-up

- get high citizen satisfaction

- save very substantial amounts of tax payers money

- avoid humiliation with failed smart card schemes

Why not? How long will tax payers allow this miserable isolation to continue?

More on this in earlier posts:

e-id service making great progress

Questions European tax payers should ask:

e-ID volume progress in 2009:


pdidenko said...
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pdidenko said...

Good point. Never thought about that. Banks should be also really interested.