Sunday, September 03, 2006

The two paths towards a real time economy

There are two parallel main roads leading to the endgoal - real time economy. The first one has been dealt with here already to some extent - the end user centric and networking approach to digital services - leading to fast real uptake of self services at lowest cost.

The other road is automation - machine to maching initiated transactions. This is best served by finding widely used standards. The Single European Payment Area is a very suitable opportunity to go for standards both in remitting payment order files to banks or when using same tools for remitting invoice material.

What should be done early on is to establish the benchmarking - what service in what company or what country has the highest (i) selfservicedegree - % of all, (ii)machine2machine degree - % of all and finally highest degree of real time completion - % of all.

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